Q
Problem solve Get help with specific problems with your technologies, process and projects.

Best practices for managing remote employees

As working remotely becomes increasingly common, more managers find themselves in the situation where they are managing one or more people who are working at home in a remote location. With little interpersonal contact, how can a manager be effective with remote employees? Read this response for timely tips from expert Yvette Francino.

I manage some people who work from home full-time in a remote location. What are some best practices I should keep...

in mind for managing people with whom I have virtually no face time?

It can be difficult to foster a strong relationship with team members when you manage remotely. Here are three approaches you can take to ensure you have a strong relationship with your employees regardless of where they are physically located.

Manage by deliverables

It may be uncomfortable to feel that you can’t physically see that your staff members are at their desks working. If they work from home, how do you know if they are really working or if they’re doing their laundry? The answer is that what you are really interested in is whether or not their work is being done with quality and on time. As long as they are accomplishing that, if they can get their laundry done at the same time, more power to them. 

Make sure the employee’s goals and deliverables are well-understood by you both. Review and give frequent feedback about whether or not expectations are being met. If it’s important that your employee be available during certain work hours or for meetings, be sure that’s understood. Otherwise, if there is flexibility, let the employee know that it’s the work that’s important, not the time of day they’re doing it.

Make sure they have the technology they need

In order for employees to be effective when working from home, they need to have proper access to the organization’s infrastructure and tools to do their job. Talk to them about their experience and find out how you can help to make sure they have the tools and technologies to be productive.

Instant messaging is a good way to keep in touch with remote employees. With Skype and Webcams you can make video calls. And, of course, you’ll want your work-from-home employee to be able to log-in securely to the company’s Intranet.

Communicate

It’s often easy to give less attention to employees who you don’t see in the office. Make it a point to have regular one-on-one meetings to talk about what’s going on with their work and discuss any issues. Work at developing the same kind of rapport you have with employees you see in the office. Schedule some face-to-face time periodically, even if it requires travel. Be sure and include remote employees in meetings and team building activities so that they know they are valued as an equal member of the team.

With the proper attention, tools and communication, your relationship with a remote employee can be every bit as strong as your relationship with those who you see face-to-face every day.

This was last published in February 2011

Dig Deeper on Building Software Project Teams

PRO+

Content

Find more PRO+ content and other member only offers, here.

Have a question for an expert?

Please add a title for your question

Get answers from a TechTarget expert on whatever's puzzling you.

You will be able to add details on the next page.

Join the conversation

1 comment

Send me notifications when other members comment.

By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Please create a username to comment.

Outsourcing software development is a great option that will save your company time, money and resources.

Some points which must be considered as important to enhance the working quality and speed up the development time are -

1. Choose the right remote development company
2. Provide clear instructions to reduce miscommunication
3. Use proper communicating, collaborating and monitoring tools.

Manager
http://www.valuecoders.com
Cancel

-ADS BY GOOGLE

SearchMicroservices

TheServerSide.com

SearchCloudApplications

SearchAWS

SearchBusinessAnalytics

SearchFinancialApplications

SearchHealthIT

DevOpsAgenda

Close