- Resources: Who exactly at the outsourcing company will be assigned to the project work? You might ask for the resumes of the people who'll be executing the work and arrange time for phone interviews or conversations to get familiar with the individuals.
- References: Can the company provide you with a list of references -- companies that have used them for similar services? You could call the companies to learn the impressions of people who've worked with the company.
- Reporting: What frequency of reporting do you expect? Do you expect written status reports and what level of detail do you expect? Do you expect phone meetings with the team to follow-up?
- Time: What's the time difference of the company that you're considering? Will you and your staff be able to maintain meeting times to discuss issues as they arise and maintain communication?
Beyond these factors, there may be cultural considerations, in assessing whether your companies will work well...
together. Sometimes, facts aside, the right fit can be a sense that the people you're talking with are people you'd like to work with.
Dig Deeper on Software Testing Methodologies
Related Q&A from Karen N. Johnson
There are so many resources out there about the ever-changing world of Web design and mobile testing, but to choose the most salient and insightful ...continue reading
In this expert response, consultant Karen Johnson describes strategies she uses for browser compatibility testing. Experience and knowledge of common...continue reading
Initiating test automation on your project team may seem challenging, or even overwhelming. Fortunately, expert Karen Johnson has been through this ...continue reading
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.