When testers “compare the product to specifications,” what they often find is that they identify intentions — and the intentions are different from the product. While the tester’s job may be to gather information, this becomes an intentional investigation, according to STAREAST 2012 keynote speaker Michael Bolton of DevelopSense, Inc.
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His speech, “Evaluating Testing: The Qualitative Way,” explored qualitative research methods, compared the job of software testers to that of investigative journalists and offered the notion that testing is ultimately a human activity.
Read more in-depth coverage of this insightful speech here: Software testers as qualitative researchers: STAREAST 2012 keynote.