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      • Computer Weekly networking case studies

        Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

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      • Contact center technology today requires a new approach

        Managing customer relationships today is about a whole lot more than a weekly newsletter and a few phone lines. Organizations ahead of the curve have accepted this rule, drilling down on customer experience management strategies designed to deal with the multitude of communication channels available to customers. It's not just about about the technology -- though, that is an important part of CEM. Successful customer service is also about strategy: how to ensure customers are satisfied at each and every point of contact, whether it's via smartphone, tablet, email or social media.

        This three-part guide will focus on the steps that companies need to start making to keep up. We kick off with a guide to forming a successful e-commerce strategy -- starting with six key factors that can make or break a customer's shopping experience and, ultimately, your business. Next we examine the "outside-in" approach to contact center technology -- putting yourself in the customer's shoes and making the technology they use to contact you as simple as possible. We close with a look at where tomorrow's CEM technology is heading.

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      • Special Report on VDI

        The articles contained here were written by Brian Madden, the fiercely independent thought leader in the world of virtualisation and mobility management. Along with his co-author Gabe Knuth, Brian is responsible for both “The VDI Delusion” and “Desktops as a Service” books – considered to be the most reliable sources of information on battling today’s technology pain points.

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      • Confront the problem with healthcare data storage

        State and federal data-retention regulations and an ever-increasing volume of data -- with imaging data as the biggest culprit -- are creating a big storage dilemma for many healthcare providers. Providers are required by law to store patient data for years and, in some cases, decades -- even though it's likely they will never give many pieces of data a second glance.

        So how to make room for the ever-growing mountains of healthcare data? Start with this three-part guide. Inside, our health IT experts outline useful tips for every step of the data management process. Readers will gain insight on the differences between data archiving and data backup as well as expert advice on storing and managing imaging data for the long term.

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      • Nothing happens with continuous delivery without continuous integration

        Lately, there's been a lot said about the role of continuous integration (CI), especially in terms of application development. Application development, however, only accounts for a small part of the overall lifecycle of an application. Given the success of CI and CI-based tools, project managers, IT directors and software architects are wondering how CI could be used in order to bring a similar level of success to other areas of the application lifecycle, be it design, administration, DevOps, runtime management and even decommissioning.

        This handbook takes an in-depth look at how CI is the basis for continuous delivery and deployment. Readers will learn how organizations are changing and merging roles, moving toward DevOps and automated processes -- all to enhance business capabilities.

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      • Best practices for application portfolio management

        In this handbook, find best practices in the daunting world of application portfolio management. Get the basics on building a business case for APM—as well as tips on measuring the financial benefit of each application.

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      • Scaling Agile: Best practices for large, multi-site projects

        Large-scale projects and multi-site teams encounter myriad issues with the various elements involved with Agile. This handbook offers practical advice on projects that fall victim to overhead costs, co-location discrepancies or any number of agility issues.

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      • Test management: Measuring quality in the Agile enterprise

        Measuring quality is not easy. Traditionally, software development teams have used defects found during testing to help determine when a product is ready to deploy. But in Agile environments, quality is baked in from the start, and defect counts may not be the best or only way to measure quality. In this handbook, experts look at key metrics collected throughout the Agile lifecycle to help managers get the data they need and determine when the application is ready to go live.

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      • Working with mobile application security management tools

        Security is crucial for all applications, but mobile apps require software teams to take measures above and beyond those required for Web apps. From simple things like preventing mobile apps from storing passwords, to more complex measures such as using secure data containers for sensitive company info, this handbook specifies best practices for managing mobile security throughout the application lifecycle.

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      • Making the software process seamless, slick and simple

        July 2012, Vol. 1 Iss. 3

        Includes:
        • Agile development provides ALM transparency for senior managers
        • Designing and implementing ALM quality dashboards
        • ALM tools: What to consider before integrating
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      • Automation in ALM: The changing world of automated software testing

        Read this e-book to discover a series of expert articles covering: six tips for selecting automated test tools for Agile development; when it's appropriate to automate software testing and best practices for implementation; the important role of automated UI testing in exploratory testing; and how automation is changing the role of the software tester.

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      • Effective ALM planning: How to appoint an ALM management team

        Proper application lifecycle management (ALM) planning and the appointment of a change and configuration team can help align business goals with application development goals, explain concepts to management, and improve quality. In this e-book, readers will learn keys to ALM planning and effective ways to introduce ALM to the organization.

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      • E-book: Establishing a test automation strategy

        Designed to help managers and QA groups better understand and take advantage of automation with a test automation strategy, this e-book describes a variety of techniques including test-driven development, performance testing and continuous integration and includes a two-part Q&A with Agile ALM author Michael Hütterman.

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      • Application security testing: Protecting your application and data

        Application security testing is critical in ensuring your data and applications are safe from security attack. This e-book, written for IT management, including QA and development managers, explains the basics of application security and then delves deeper into common vulnerabilities and performance concerns.

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      • Application security: Managing software threats

        Addressing security concerns from the outset of a software project all the way through to production is the only way that enterprise application delivery teams can prevent skilled attackers from stealing sensitive corporate data. Yet in many organizations, what should be a top priority gets pushed to the backburner; in some cases, it's because tight-fisted (and short-sighted!) C-level execs won't provide the necessary resources, in others, it's because developers don't think it's their responsibility, and in still other cases, it's assumed that waiting until the last, prerelease phases of a project is sufficient for security testing. Get your most important application security questions answered in this handbook.

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      • Beating Web application security threats

        The rapid increase in usage, development and complexity of Web applications has created new opportunities for companies that employ them and hackers who attack them. This handbook delivers up-to-date information on security threats to Web 2.0 and rich Internet applications and expert advice on how to avoid those threats.

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      • Employ application performance management, have happy customers

        Application performance management is getting more complicated. The same goes for enterprise applications. When just a single dissatisfied -- and vocal -- customer can dictate the rise and fall of an organization, it's high time that today's product managers ensure the performance of their mobile apps, application programming interfaces and Software as a Service. Solving performance issues, while a necessary and fruitful part of today's Web market, can also leave AppDev teams vulnerable to increased demands.

        If managers are realistic, they'll be quick to acknowledge that manual monitoring of an enterprise application production environment is no longer feasible. To that end, this three-part guide aims to answer the questions facing many product managers today. Specifically, we look at the steps that many managers should take first: load testing and performance monitoring. Readers will also get an in-depth look at the necessity of finding the right metrics, the importance of automation and the sorting and prioritizing of performance issues.

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      • Cloud-based ALM tools spawn problems, solutions in project management

        The project manager has always been a wearer of several hats. In this handbook, readers will learn how cloud-based tools and DevOps are both adding to and taking away from the program manager's list of tasks, lengthy as it already is. Readers will find expert advice on expanding ALM teams with DevOps and cloud skills -- plus tips on making the DevOps role work in Agile teams.

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      • Project and portfolio management: Analyzing business project needs

        Software development project managers typically use input from customers, but some software teams that have development and quality assurance don't have anyone designated as a "product person." As a result, some businesses can be disorganized and unaware of the proper sequencing. Consult this informative handbook to find out how you can market a software project and keep everything under control with the right tools. Uncover the step-by-step process of managing customer driven software development as well as other important steps. Get answers to your touches project and portfolio management questions answered in this handbook.

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      • Jump-start software testing and quality assurance

        Developing effective, efficient software involves much more than coding. There is a whole host of management and teamwork considerations that can make or break a development or quality assurance project, but identifying and implementing best practices can be a daunting task. In this handbook, discover strategies for fostering a strong development team from the ground up. Productivity and quality are as tied to management strategies as they are to programming chops. The handbook details methods for fostering cultures of productivity using Agile software development strategies, Development and Operations teams, and internal communications.

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Featured E-ZINES on searchSoftwareQuality.comView all >>

  • Business Information

    Cloud computing, mobile devices and massive amounts of data flowing into organizations are combining to put heavy pressure on business systems. To adapt, organizations have been forced to transform the way in which corporate information is managed.

  • ALM and Agile Strategies

    Best practice advice on the latest application lifecycle management (ALM) and agile techniques to help streamline the development and delivery of timely, effective, modern applications.

ALL TECHTARGET E-ZINES

Featured E-BOOKS on searchSoftwareQuality.comView all >>

  • Tap into enterprise data governance for business value

    Data governance is all about managing data as a business asset and ensuring that data is accurate, consistent, integrated, timely, complete and secure. This report examines the market trends for implementing data governance. Based on data from a recent survey of 317 business intelligence professionals, IT professionals and consultants, this SearchBusinessAnalytics Benchmark Report analyzes the responses and provides trend information on the increasing executive acceptance of the importance of managing data as a corporate asset, the current status and types of data governance initiatives, data quality and data governance benefits.

  • VM management and capacity prediction

    As hypervisor features have become more similar, the next vendor battleground will be over management software. Microsoft and VMware have similar capabilities, and now they'll look to make their products stand out by touting their management tools and complimentary products. Soon, IT pros won't spend time looking at unique features when they compare hypervisors; they will be looking at how an organization can use the hypervisor to improve workflows throughout the data center.

OTHER FEATURED E-BOOKS

Featured E-HANDBOOKS on searchSoftwareQuality.comView all >>

  • Computer Weekly networking case studies

    Jennifer Scott and Steve Evans discover what made the winning entries stand out from the crowd in the 2014 Computer Weekly European Awards for networking.

  • Contact center technology today requires a new approach

    Managing customer relationships today is about a whole lot more than a weekly newsletter and a few phone lines. Organizations ahead of the curve have accepted this rule, drilling down on customer experience management strategies designed to deal with the multitude of communication channels available to customers. It's not just about about the technology -- though, that is an important part of CEM. Successful customer service is also about strategy: how to ensure customers are satisfied at each and every point of contact, whether it's via smartphone, tablet, email or social media.

    This three-part guide will focus on the steps that companies need to start making to keep up. We kick off with a guide to forming a successful e-commerce strategy -- starting with six key factors that can make or break a customer's shopping experience and, ultimately, your business. Next we examine the "outside-in" approach to contact center technology -- putting yourself in the customer's shoes and making the technology they use to contact you as simple as possible. We close with a look at where tomorrow's CEM technology is heading.

OTHER FEATURED E-HANDBOOKS