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Using Duet software to integrate SAP CRM and Microsoft Office

EXPERT RESPONSE FROM: Srinivasa Katta

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QUESTION POSED ON: 27 May 2008
How does SAP CRM integrate with Microsoft Office?

EXPERT RESPONSE
SAP CRM integrates with Microsoft Office via Duet software. Duet allows Microsoft Office to access SAP CRM-based business processes and data. Duet can also function as the user interface (UI) for those who use Microsoft Office applications heavily.

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