Home > Ask the Software Quality Experts > Software Testing and Quality Assurance Questions & Answers > The scope of user acceptance testing
Ask The Software Quality Expert: Questions & Answers
EMAIL THIS

The scope of user acceptance testing

Karen N. Johnson EXPERT RESPONSE FROM: Karen N. Johnson

Pose a Question
Other Software Quality Categories
Meet all Software Quality Experts
Become an Expert for this site


Software quality news and advice
Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


>
QUESTION POSED ON: 05 May 2008
What is scope of user acceptance testing of software?


Digg This!    StumbleUpon Toolbar StumbleUpon    Bookmark with Delicious Del.icio.us    Add to Google


RELATED CONTENT
User acceptance testing
Lieberman Enterprise Random Password Manager
AMD's AVX instruction set
Infragistics NetAdvantage for .NET
Ascentn's AgilePoint Developer
Features in Teamprise Client Suite 3.2
Parasoft SOA Quality Solution, SOAtest 6
JNBridge Pro 4.1
AviCode Intercept Studio
Developer Express' DXperience 2009
Altova's XML and UML tools

Software Testing and Quality Assurance
What are the top free and not-free automated test tools?
Test case preparation for a Web-based application
The difference between functional testing and regression testing
Free load/performance testing tools for Java-based Web applications
Mapping results in test environment to production environment
What are some debugging shortcuts to reduce frequent debugging?
How to get a software testing job in a recession
How to write a test strategy document
What are the risks in using open source test automation tools?
What is system integration testing?

Advice from Karen N. Johnson
How testers can convince developers of software errors
Should you retest closed defects during regression testing?
Eliminating testing environment troubles
Do software testers need developer experience?
Software testing best practices vary by context
Functional testing: Unit testing, integration testing and beyond
Building automated tests for legacy applications
The benefits of user acceptance testing
Regression testing: How to select test cases
How to thoroughly test a website without automated tools

RELATED RESOURCES
2020software.com, trial software downloads for accounting software, ERP software, CRM software and business software systems
Search Bitpipe.com for the latest white papers and business webcasts
Whatis.com, the online computer dictionary


The scope of user acceptance testing varies greatly. Two key factors that affect scope include the time allocated and the technical expertise of the users executing the testing. Whether or not an application has been tested previously by a testing team before UAT is conducted might be a factor as well.

If time isn't allotted, UAT tends to be reduced. If the users don't advocate for more testing time or understand why they need the time or what other testing could be conducted, UAT can become a short and shallow cycle. If a testing team has tested the product, then the UAT cycle might be more of a signoff exercise.

Most of my experience with UAT has been more of a "feel good" activity.
User acceptance testing:
Don't mistake user acceptance testing for acceptance testing

User acceptance testing that satisfies users and requirements

Automating user acceptance test cases
Users often execute a handful of happy path scenarios and tend to be stumped about what else to test. In one situation, developers and members of the product team stayed in the room during UAT with the idea that they could answer questions for users. I think having the product team watch the users curbed the user testing.

If you're managing a testing team and have been asked to run or be involved with UAT, I would suggest spending time with the users to understand what they want and hope to gain from the experience. I wouldn't rely on UAT as a replacement to testing dedicated test resources offer.




Search and Browse the Expert Answer Center
Search and browse more than 25,000 question and answer pairs from more than 250 TechTarget industry experts.
Browse our Expert Advice



Software Quality - Software Maintenance, Software Requirements, Software Standards
About Us  |  Contact Us  |  For Advertisers  |  For Business Partners  |  Site Index  |  RSS
SEARCH 
TechTarget provides technology professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective purchase decisions and managing their organizations' technology projects - with its network of technology-specific websites, events and online magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Site Map




All Rights Reserved, Copyright 2006 - 2009, TechTarget | Read our Privacy Policy
  TechTarget - The IT Media ROI Experts