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Dell Foglight resolves app issues quickly and efficiently

Dell Foglight captures every user transaction to create full sets of data that IT, DevOps, development and business development employees use to monitor application health.

Dell Foglight is an integrated transaction- and customer-centric application performance monitoring (APM) product that helps customers get greater performance from their web applications. Foglight APM is typically used in larger enterprise environments, but smaller organizations find benefit in the software as well. It equips application support, IT operations, development, DevOps and business stakeholders in production and pre-production environments with comprehensive data metrics that aid in decision making and troubleshooting. 

What features does Dell Foglight APM have?

Foglight APM has several main functions aimed at helping enterprises eliminate downtime and resolve problems quickly. Customers are able to manage a high volume of transactions and fast-paced change while reducing or eliminating risks associated with new application launches, mobile or cloud migrations and tech upgrades. They can also leverage a single-pane-of-glass dashboard for reporting on business functions across all IT functions, and maximize collaboration and accelerate incident management.

There are several key features that comprise Dell Foglight APM. The End-User Monitoring appliance monitors user experience by capturing both performance and content of every transaction by every user. Customers can replay user session activity to visualize web activity for a more accurate depiction of the user experience, enabling contextual forensics and troubleshooting. This APM tool can also monitor apps by combining data collected from both the network and the browser to continuously report on 100% of user activity, including performance breakdown and errors, navigation time and keyboard/mouse events. Users can enable funnel analysis of multi-step transactions, linking directly back to page content data and providing technical evidence on the impact of factors such as web design and performance on business transaction completion rates. User activity data can be pivoted to understand common attributes in performance slowdowns and errors with interactive pre-defined page content analysis. This feature requires its own data repository, as it deals with a great volume of request data.

Another key feature of Dell Foglight is Dell's TransactionDNA technology, which allows customers to discover and visualize application and infrastructure dependencies automatically with dynamic runtime application architecture maps. Transactions can be used as the framework for unifying disparate sources of rich IT data for dashboards, visualizations and analysis. A customer-first perspective links all application layer traces to end users and their associated session activity, providing a visibility on all transactions throughout the stack. TransactionDNA technology also lets customers pinpoint virtualization impact on application-level issues via a complete transaction path analysis, from end-user requests, to container, to virtual machine. Virtualized environments can be monitored, and customers can extend visibility for insight into database and storage systems, as well as all network devices along the path. Foglight APM's reporting tools capture and store data and report that data back to IT or development personnel through a rules engine and out-of-the-box rules for evaluation.

Foglight APM also offers Java and .NET analysis, allowing customers to accelerate troubleshooting to identify slow transactions and detect memory leaks. The Java and .NET instrumentation agents integrate and monitor app servers, meaning that they capture request timing and request path flows, errors and server resource data. Customers can link directly to all aspects of the transaction execution, including method-level traces for code- and container-level troubleshooting, and end-user session activity with all the associated content and user data at the browser layer. They can also detect anomalous behavior before end users are impacted with production-deployment design that has always-low overhead and intelligent auto-baselining. Deep code-level insight can be acquired for troubleshooting Java and .NET applications, web servers, middleware, portals and packaged application components. Visibility can be extended into SQL execution from inside the database.

With Foglight Management Server, Dell Foglight customers have a central data aggregation, storage, rule processing and UI processing center. 

Finally, Enterprise-Scale Monitoring lets customers attack big data problems with a transaction trace repository that captures, stores and analyzes performance and content details for all transactions by every user. A turnkey appliance provides a single point of management and scales to support large user volumes, while offering tighter security and compliance. Collaborative workflows let independent administrative teams coordinate effectively with full integration of cross-functional capability. Role-based views for a variety of stakeholders provide drill-down to triage and troubleshooting at the component level. Customers can also prioritize IT issues according to business impact with service level agreement dashboards.

Foglight APM runs on several different operating systems such as Windows, RHEL, SUSE Linux, HP-UX, Solaris and AIX. It supports Java and .NET. It is a SaaS product available as on-premises only. 

How is Dell Foglight APM priced?

Dell Foglight APM is offered only as a single edition but allows customers to purchase the specific domains of interest to them. If a customer were interested in purchasing only Java monitoring, for example, Dell offers a package that's focused on Java monitoring, plus end-user and virtualization monitoring. Dell licenses per limited core CPU socket or per core. Pricing starts at $541 per limited core CPU socket and $144 per core. First-year support comes with the purchase; however, longer-term maintenance is available through an annual or pre-paid basis. Dell sells its APM software directly. They offer a free 90-day trial of Foglight APM. Customers are encouraged to contact the Dell sales teams directly for more information on pricing, licensing and for custom quotes.

Next Steps

The need for APM tools comes from many different scenarios.

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