Software documentation

Documentation is not a dirty word in Agile or DevOps methodologies. Rather, IT teams are finding new, better approaches to software documentation design and tools to share documentation in clear and accessible channels. Get up to speed with modern software documentation through these tips, product comparisons and more.

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November 30, 2010 30 Nov'10
New HP Application Lifecycle Management 11 could boost ALM adoption, even in non-HP shops

Facilitating application modernization with application lifecycle management (ALM) is the key goal for HP’s new HP ALM 11 platform, which promises to unify and automate all application-centric processes
November 08, 2010 08 Nov'10
Software performance management tips for Cyber Monday

E-tailers prepare for the holiday season by ensuring their applications are set to perform. In this story, Colleen Frye examines application performance management solutions with some sound advice from e-tailers on how to best tune for optimal ...
April 06, 2009 06 Apr'09
Spherion cuts costs, boosts application performance with Foglight

Spherion was experiencing a lot of application performance issues with its PeopleSoft payroll processing application, but implementing the Quest Foglight APM tool made a world of difference.
September 24, 2008 24 Sep'08
APM moves up in the development life cycle

Organizations are recognizing the benefits of using application performance management (APM) earlier in the software development life cycle. Benefits include the lower cost of repairing problems discovered early.

Bring yourself up to speed with our introductory content

How to write a good software bug report

When it comes to defect reporting, the more detail, the better. Here's how to produce defect reports that get bugs fixed fast. Continue Reading
Discern these open source license terms to avoid legal snags

Fluent in Ruby but at a loss in legalese? Open source licenses obligate developers to observe specific conditions, so you must know these terms. Let's break them down in plain English. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

5 common open source software licenses you need to know

Everyone likes getting credit, but not everyone remembers to give it. Learn what conditions open source licenses impose, such as copyright notices and redistribution rules. Continue Reading
How to get the best desktop support SLA bang for your buck

IT can save money on its desktop service-level agreements by mixing and matching the level of support to meet the importance of the device. Continue Reading
Craft a strong cloud service-level agreement

Adopting a service-level agreement is an important part of the software-buying process. Agreements help ensure users get what they expect and consequently help vendors that are able to uphold their end of the bargain retain customers. But ... Continue Reading

Learn to apply best practices and optimize your operations.

How to create a strong cloud SLA for APM

This tip offers considerations for setting up service level agreements (SLAs) for application performance management (APM). Continue Reading
Happy customers through high-performing service level agreements (SLAs)

Software pro Kay Diller describes how to set up an effective system to ensure high-performing SLAs. By using automated monitoring systems, operating level agreements (OLAs) and staying informed as an SLA manager, your customers will know their ... Continue Reading
How to maintain, enhance legacy applications

The challenge of maintaining legacy applications is in developing new functionality and enhancements, often without a clear understanding of how the system works. The good news is that products and approaches are emerging to help solve these ... Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Expanding cloud-based technologies: Application performance issues

Teams must take into account application performance implications when broadening use of cloud-based technologies. Continue Reading
Preventing application availability and SaaS issues in the cloud

Application architects and designers must not ignore failure detection and resolution when designing applications for the cloud, according to expert Kevin Parker. In this response, he suggests tips related to SLAs, SaaS features and availability for... Continue Reading
Application testing in the cloud: SDLC considerations

Applications are increasingly moving to the cloud, posing platform challenges for developers and testers. ALM expert Kevin Parker offers useful advice for selecting a cloud vendor, setting up SLAs and making use of automated release in the software ... Continue Reading